Terms and Conditions

Welcome to serenvalellc.com. These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to comply with these terms.

1. General Terms

By using serenvalellc.com, you confirm that you have the legal capacity to enter into a purchase agreement under applicable law.

We reserve the right to update, modify, or discontinue any part of the website or its services when necessary. Updates to these terms will be posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.

However, slight differences in color, appearance, size, or presentation may occur due to screen settings, lighting, manufacturing characteristics, or other factors.

We reserve the right to correct errors, update product information, or change product availability when necessary.

3. Orders and Purchases

When you place an order through our website, you are submitting a request to purchase the selected items.

After an order is received, we may review the order information and payment status before accepting and processing it. An order confirmation does not necessarily guarantee that the order can be fulfilled if an item becomes unavailable or an error is identified.

If we are unable to fulfill an order, we may cancel the affected order and issue an applicable refund.

4. One-Time Purchases

All purchases made through serenvalellc.com are one-time purchases unless a specific offer clearly states otherwise.

We do not automatically renew purchases, subscriptions, memberships, or recurring orders. Your payment authorizes the transaction for the order you placed only.

You will not be charged automatically for future orders or recurring payments as a result of making a purchase on our website.

5. Pricing and Payment

Prices displayed on the website are shown in the applicable currency at the time of purchase.

We reserve the right to correct pricing errors and update prices when necessary. If a significant pricing error affects an order, we may contact you before processing the order or cancel the affected order and provide an applicable refund.

Payments may be processed through third-party payment providers, including Stripe. By submitting payment information, you authorize the applicable payment provider to process the transaction associated with your purchase.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for general guidance and may be affected by carrier delays, weather, holidays, incorrect delivery information, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

7. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

If you believe that an item is damaged, defective, incorrect, or otherwise eligible for return, please contact our customer service team within the applicable return period.

Refunds, when approved, will generally be issued to the original payment method.

8. Website Use

You agree not to use our website for unlawful purposes or in any way that could damage, disable, overburden, or interfere with the operation of the website.

You may not attempt to gain unauthorized access to our website, servers, systems, accounts, or related services.

9. Intellectual Property

Unless otherwise stated, the content available on serenvalellc.com, including text, graphics, website layouts, images, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization.

10. Third-Party Services

Our website may rely on third-party services for payment processing, shipping, analytics, security, hosting, or other operational functions.

Third-party services may operate under their own terms and privacy policies. We are not responsible for policies or practices that are outside our reasonable control.

11. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information. However, the website and its content are provided on an "as available" basis.

To the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

12. Limitation of Liability

To the maximum extent permitted by applicable law, serenvalellc.com and the parties responsible for operating the website shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through it, except where such liability cannot legally be excluded.

Nothing in these terms is intended to limit rights or protections that cannot be excluded under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, stored, and protected.

14. Changes to These Terms

We may revise these Terms and Conditions when necessary to reflect changes to our services, website, business practices, or applicable legal requirements.

The updated version will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.

15. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

Email: jimeno@serenvalellc.com
Phone: +1 4429009351

Website: serenvalellc.com